Your privacy is important to us. At Clinical Massage MK, we will ask you for personal information so we can provide the services requested. We take the privacy of your personal information seriously and to better protect your privacy we provide this notice explaining our practices about the way your information is collected and used.
When you fill in a contact or comment form on any of our websites, you are asked to provide your name and email address. If you contact us, we may keep a record of that correspondence.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
When you complete a booking request via our booking system you provide us with personal information including your name, email address, personal address, phone number and some health information. We need this information for the smooth running of our massage service.
Like many websites, we use Google Analytics to collect anonymous data about the users of our sites, such as how often they visit, what pages they visit, what time they visit, how long they stay, and what country they are visiting from.
This data is collected using cookies and from your IP address, and the resulting statistics are used for the following purposes:
You can prevent Google Analytics from collecting this information by installing the Google opt-out browser add-on: https://tools.google.com/dlpage/gaoptout
We also monitor customer browsing habits through a WordPress-developed capability called Jetpack. This will retain analytics about website use on the WordPress servers.
When you contact Clinical Massage MK, your data is not shared with anyone else.
We need to retain your information (including your personal information, where applicable) for as long as you remain a client of the services in order for us to meet our contractual obligations to you, and for such longer periods as are legally required or permitted.
We keep your information on our system for up to 8 years. This is because our insurance providers require that consultation forms for our clients are kept for this long.
If you leave a comment, the comment and its metadata are retained indefinitely.
Information sent over via the contact form will also be retained indefinitely for future reference unless you request otherwise
If you have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Visitor comments are checked through an automated spam detection service.
We treat all data with the utmost care and take appropriate steps in compliance with data protection regulation to ensure it is kept safe. It is stored within our host provider’s data centre.
Affected customers will be notified as soon as we are made aware of any data breach by our host provider.
Obtain medical clearance from your healthcare practitioner prior to beginning any treatment described on this site. The treatments described on this site are not suitable for everyone and are not a substitute for medical expertise. Clinical Massage MK makes no warranties or representations of any kind concerning the accuracy or suitability of the information contained on this website for any purpose. All such information is provided “as is” and with a specific disclaimer of any warranties of merchantability, fitness for purpose, title and/or non-infringement. Clinical Massage MK makes no warranties or representations of any kind that the services provided by this website will be uninterrupted, error-free or that the website or the server that hosts the website are free from viruses or other forms of harmful computer code. In no event shall Clinical Massage MK be liable for any direct, indirect or consequential damages resulting from the use of this website. This exclusion and limitation only applies to the extent permitted by law and is without prejudice to any express provisions to the contrary in any written licence or subscription agreement from Clinical Massage MK in respect of the use of any online service provided via this website.